Qualification: Bachelor’s or Master’s Degree in Business, Sales, Marketing, or related field.
Experience: 3-5 years of experience in retail or showroom management, preferably in the automotive or EV industry.
Location: Kathmandu, Nepal
Requirements:
- Knowledge of electric vehicle technology and related products.
- Strong leadership skills with the ability to manage and motivate a sales team.
- Excellent communication, customer service, and interpersonal skills.
- Proven ability to meet sales targets and manage showroom operations efficiently.
- Proficiency in Microsoft Office and inventory management software.
- Detail-oriented with strong organizational skills.
- Prior experience in managing an EV or automotive showrooom.
Key Responsibilities:
- Sales Management:
- Oversee all sales operations in the showroom, ensuring sales targets are met or exceeded.
- Lead, motivate, and manage the sales team to enhance performance and productivity.
- Implement sales strategies and promotional campaigns to drive footfall and conversions.
- Develop and maintain strong relationships with customers, ensuring a positive sales experience.
- Customer Service & Experience:
- Ensure a high level of customer satisfaction by providing excellent service and resolving customer issues promptly.
- Assist customers in selecting the right Ultraviolette F77 bike based on their needs, preferences, and budget.
- Conduct test rides and explain the features, benefits, and specifications of the products.
- Showroom Maintenance & Upkeep:
- Ensure that the showroom is always clean, organized, and presentable, with products displayed attractively.
- Manage inventory levels, including the display of bikes, accessories, and promotional materials.
- Coordinate with the visual merchandising team to update product displays, signage, and promotional materials as needed.
- Stock Management & Reporting:
- Monitor stock levels and coordinate with the supply chain team to ensure timely replenishment of bikes and accessories.
- Maintain accurate records of sales, inventory, and customer feedback.
- Prepare and present daily, weekly, and monthly sales reports and analyses to senior management.
- Team Leadership & Development:
- Supervise, mentor, and train the showroom sales staff to ensure they have the knowledge and skills to sell the products effectively.
- Organize regular sales training sessions on product knowledge, customer handling, and sales techniques.
- Event Planning & Coordination:
- Organize and oversee in-showroom events, such as product launches, customer engagement activities, and promotional events to boost sales.
- Collaborate with the marketing team to execute promotional events and initiatives in the showroom.
- Financial Management:
- Ensure the proper handling of payments and adherence to financial processes, including cash management and invoicing.
- Track daily sales revenue and ensure compliance with financial policies and procedures.