Location: Kathmandu, Nepal
Experience: 4-5 years in hotel or restaurant operations
Job Summary
The Operations Manager will oversee the daily operations of the hotel/restaurant, ensuring efficiency, quality service, and adherence to company standards. This role requires strong leadership skills and the ability to optimize business performance.
Key Responsibilities:
- Manage overall hotel and restaurant operations.
- Supervise and support staff across different departments.
- Ensure high standards of customer service and guest satisfaction.
- Monitor budgets, revenue, and expenses to ensure profitability.
- Implement operational policies and procedures.
- Oversee inventory management and supplier coordination.
- Address guest concerns and take corrective actions.
- Ensure compliance with health, safety, and legal regulations.
- Conduct staff training and performance evaluations.
Qualifications & Skills:
- Bachelor’s degree in Hospitality Management, Business, or related field.
- Minimum 4-5 years of experience in hotel/restaurant operations.
- Strong leadership, problem-solving, and decision-making abilities.
- Knowledge of budgeting, financial planning, and cost control.
- Proficiency in hotel/restaurant management software.
- Excellent interpersonal and organizational skills.